In this part we will concentrate on mobile acquisition. In any business, one of the ingredients to making larger profits is paying less. In marketing terms, this is eCPA (effect Cost per Acquisition). Remember that the CTAs are slightly different as the first step is to get the user to download the app and then register.
There are three considerations for mobile acquisition –search, paid traffic (media/affiliates), and the app store.
Search Engine Optimization
Let’s start with the easiest – SEO
(Search Engine Optimization) or organic traffic from search engines. As
with online, someone who has taken the time to search for you or your
product is more likely to convert and the relative costs are much lower.
The chance of attracting this lucrative user is based on your ranking
in the search engine and therefore you need to work on your rank for
both desktop and mobile. We have already seen that Google looks
favorably on mobile friendly sites (at least for its mobile results).
The basis of good ranking is a clean strategy of quality engaging
relevant content and building brand authority. Online and mobile play by
the same rules.
Paid Traffic
When we deal with paid advertising
and affiliates we can also include paid Google campaigns. The first
step is deciding which campaigns drive traffic to the website and which
to the app store. The best way to get started with media is to bring in a
specialist in mobile marketing. This can be done in-house or outsourced
to a specializing agency. Campaign management is very different from
online in many respects. For example, there are unique channels like
in-app video advertisements which point directly to the app stores.
There are also specialist sites and affiliates. Like all marketing, it
comes down to analysis and ongoing optimization. If you apply an 80/20
rule, then 80% should go to campaigns you are confident with and 20%
allocated for finding new channels or creatives.
App Store Optimization
Particular to mobile is App Store
Optimization (ASO). ASO shares many traits with SEO with additional
considerations. First piece of knowledge required is that the Play store
has better search facilities than Apple’s App Store. Correct keyword
tagging is essential. The second piece of knowledge is that a vast
majority of app discovery happens with the app stores; according to a
Forrester report 63% of apps are discovered by app store searches. ASO
is about making your product discoverable via keywords, targeting
similar products and ranking. Other than the title you give the product
and keywords, the other main factors are number of downloads and ratings
and reviews. This is why your apps keep asking for a rating.
For successful marketing you will
need to blend your strategy. Paid advertising brings the quickest
results but at a high cost with lower conversion. SEO and ASO take more
time but bring better quality and lower costs.
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